Privacy Policy
A legal disclaimer
Mega Wellness Acupuncture, located in Ontario, California, we are committed to maintaining the privacy, security, and confidentiality of personal information and protected health information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable federal regulations, and relevant California privacy laws. We collect personal identifiers, health information, insurance and billing information, and limited website and electronic data only as reasonably necessary to provide acupuncture and related healthcare services, evaluate and document treatment, schedule and manage appointments, communicate with patients, process payments and insurance claims, maintain accurate medical records, comply with professional licensing and regulatory requirements, and operate our practice. PHI may be used and disclosed without written authorization solely for purposes permitted under HIPAA, including treatment, payment, and healthcare operations, as well as when required by law, in response to subpoenas or court orders, for public health or safety reporting, to business associates who perform services on our behalf and are legally obligated to safeguard such information, or to prevent or lessen a serious and imminent threat to health or safety. We do not sell, rent, or trade personal or health information, nor do we use PHI for marketing, fundraising, or commercial purposes without express written authorization. We employ reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or disclosure; however, no method of electronic transmission, online communication, or data storage can be guaranteed to be completely secure, and we cannot warrant absolute protection against unauthorized access beyond our reasonable control. By using our website, online booking systems, electronic forms, email or text communications, or telehealth services, you acknowledge and accept the inherent risks associated with electronic communications, which are not intended for emergency medical situations. Medical and billing records are retained for the period required by California law and applicable professional standards, generally a minimum of seven (7) years and longer for minors, after which records are securely destroyed. Patients have the right, subject to applicable legal requirements, to access and obtain copies of their medical records, request amendments, request confidential communications, receive an accounting of certain disclosures, obtain a paper copy of this Notice, and file a complaint with our practice or the U.S. Department of Health and Human Services without fear of retaliation. We are legally required to maintain the privacy of PHI, provide notice of our privacy practices, follow the terms of this Notice currently in effect, and notify affected individuals in the event of a breach of unsecured PHI as required by law. This Privacy Policy and HIPAA Notice of Privacy Practices may be revised at any time, with changes applying to all information we maintain, and continued use of our services constitutes acknowledgment and acceptance of the current version of this policy.
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